Global strategy and innovation consulting from the world’s greatest creative network. AllGrowth & InnovationBusiness DesignDigital TransformationGlobalUSEMEALatin AmericaAsiaAllBrand StrategyCapability TransformationCX StrategyDigital ExperienceDigital InnovationDigital Transformation ConsultingGrowth StrategyMarketing StrategyNew Business ModelsCreating Better Customer Experience (Cx) To Drive E-Commerce Sales Driving Customer Engagement Through Increased Brand Preference Building Superior Customer Experience On Smart Ships To Drive Brand Preference And Revenue